Terms of Service

1. Acceptance of Terms

These Terms of Service (the “Terms”) form a binding legal agreement between you (“you,” the “user”) and Chromastome Private Limited, a company incorporated under the laws of the Republic of India (“Chromastome,” “we,” “us,” or “our”), governing your access to and use of the website chromastome.com, the products offered through it, and any related software, applications, services, or features (collectively, the “Services”).

By accessing or using any part of the Services, you confirm that you have read, understood, and agree to be bound by these Terms and by our Privacy Policy, which is incorporated herein by reference. If you do not agree, you may not access or use the Services.

2. Eligibility

You must be at least sixteen (16) years of age, or the age of majority in your jurisdiction (whichever is higher), to use the Services. By using the Services, you represent and warrant that you meet this requirement and that you have the legal capacity to enter into a binding agreement.

If you are accessing or using the Services on behalf of a company or other legal entity, you represent and warrant that you have the authority to bind that entity to these Terms, in which case “you” refers to that entity.

3. Description of Services

Chromastome develops and provides software, applications, tools, and digital experiences across desktop, mobile, web, and other technologies. The specific features, availability, and functionality of any individual product may change at our discretion. We reserve the right to add, modify, suspend, or discontinue any aspect of the Services at any time, with or without notice, except where prohibited by applicable law.

Certain products may be subject to additional, product-specific terms that supplement these Terms. In the event of a conflict between these Terms and a product-specific term, the product-specific term controls solely with respect to that product.

4. Licence Grant

Subject to your continuous compliance with these Terms, Chromastome grants you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Services solely for your personal or internal business use, and in accordance with any product-specific documentation.

This licence does not transfer any title, ownership, or intellectual-property rights in or to the Services. All rights not expressly granted are reserved.

5. Intellectual Property

All content, source code, design elements, user interfaces, branding, trademarks, service marks, logos, software, documentation, and other materials made available through the Services (the “Chromastome Materials”) are the exclusive property of Chromastome or its licensors and are protected by the intellectual-property laws of the Republic of India and applicable international treaties.

You agree not to, and not to permit any third party to:

• Copy, reproduce, modify, distribute, publish, transmit, perform, display, or create derivative works from any of the Chromastome Materials, except as expressly permitted in writing
• Reverse-engineer, decompile, disassemble, or attempt to derive the source code, algorithms, or underlying ideas of any software made available through the Services, except to the extent such activity is expressly permitted by mandatory applicable law
• Remove, obscure, or alter any proprietary notices, copyright marks, watermarks, trademark indicia, or attribution
• Use the Chromastome Materials for any commercial purpose without express written authorisation from Chromastome
• Use any Chromastome trademark, name, or branding except as expressly permitted in published brand guidelines

6. Your Content

Any files, documents, media, text, or data you create, upload, import, or process using our products (collectively, “Your Content”) remain your sole property. We claim no ownership over Your Content.

For offline-first products, Your Content stays on your device and is never transmitted to Chromastome. For any product that requires your content to be transmitted to or stored on our infrastructure, you grant us only the limited rights strictly necessary to provide the requested functionality (such as processing, storage, transmission, and display back to you). This limited licence terminates when you remove Your Content from the Services or terminate your use.

You represent and warrant that (a) you own or have all necessary rights to Your Content, and (b) Your Content does not violate any law or third-party right.

7. Acceptable Use

You agree that you will not, and will not allow any third party to, use the Services to:

• Violate any applicable law, regulation, court order, or industry standard
• Infringe the intellectual-property rights, privacy rights, publicity rights, contractual rights, or any other rights of any person or entity
• Distribute malware, viruses, worms, ransomware, or any other malicious or harmful code
• Engage in fraud, deception, phishing, identity theft, harassment, hate speech, threats, or any abusive or harmful conduct
• Interfere with, disrupt, or compromise the security, integrity, or performance of the Services or any related systems
• Attempt to gain unauthorised access to the Services, other user accounts, or any computer system or network
• Use any automated tools, bots, scrapers, or similar means to extract data from, monitor, or place excessive load on the Services
• Misrepresent your identity or affiliation with any person or entity
• Use the Services in any manner that could damage, disable, overburden, or impair them or their availability to other users
• Resell, sublicense, or commercially exploit the Services or any part thereof without our prior written consent

We reserve the right to investigate suspected violations and take any action we deem appropriate, including suspension or termination of access, removal of content, or referral to law-enforcement authorities, in each case without prior notice and without liability to you.

8. Purchases and Payment

Products offered for sale through the Services may be processed by third-party payment platforms (such as Gumroad). By initiating a purchase, you agree to be bound by the payment platform's own terms in addition to these Terms. All prices are stated in the currency displayed at checkout and are inclusive or exclusive of applicable taxes as indicated.

8.1 Refunds

Unless otherwise stated for a specific product, all sales are final. Where a specific refund or trial policy is offered, it will be clearly disclosed at the time of purchase and will apply to that purchase only. Statutory consumer-protection rights that cannot be waived under applicable law are not affected by this provision.

8.2 Licence Keys and Activation

Where a product requires a licence key, activation code, or similar credential, that credential is licensed to you for use solely in accordance with these Terms and any product-specific terms. You may not transfer, share, resell, publicly disclose, or otherwise distribute your licence key. Chromastome reserves the right to revoke licence keys that are abused, shared, or used in violation of these Terms.

8.3 Taxes

You are responsible for any taxes, duties, or governmental charges associated with your purchase, other than taxes based on Chromastome's net income.

9. Third-Party Services

The Services may contain links to, or integrate with, third-party websites, services, or content that we do not own or control. We are not responsible for the availability, content, terms of use, privacy practices, security, or accuracy of any third-party service. Use of any third-party service is at your sole risk and subject to that service's own terms and policies. We strongly encourage you to review them before use.

10. Privacy

Your use of the Services is also governed by our Privacy Policy, which describes the limited information we collect and how we use it. By using the Services, you consent to the data practices described in the Privacy Policy.

11. Disclaimers

THE SERVICES, INCLUDING ALL SOFTWARE, CONTENT, AND MATERIALS PROVIDED THROUGH THEM, ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, OR ANY WARRANTY ARISING FROM A COURSE OF DEALING, USAGE, OR TRADE PRACTICE.

CHROMASTOME DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, ERROR-FREE, OR FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, OR THAT ANY DEFECTS WILL BE CORRECTED. YOU ACKNOWLEDGE AND AGREE THAT YOUR USE OF THE SERVICES IS ENTIRELY AT YOUR OWN RISK.

NO ORAL OR WRITTEN INFORMATION OR ADVICE PROVIDED BY CHROMASTOME, ITS EMPLOYEES, OR ITS REPRESENTATIVES SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. In such cases, our warranties are limited to the greatest extent permitted by applicable law.

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL CHROMASTOME, ITS OFFICERS, DIRECTORS, SHAREHOLDERS, EMPLOYEES, AGENTS, AFFILIATES, OR LICENSORS BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, REVENUE, BUSINESS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THESE TERMS OR THE SERVICES, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE, OR ANY OTHER LEGAL THEORY, AND WHETHER OR NOT CHROMASTOME HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL AMOUNT YOU ACTUALLY PAID TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED INDIAN RUPEES (INR 100).

Some jurisdictions do not allow the exclusion or limitation of certain damages, so the above limitations may not apply to you in full. Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law (such as liability for gross negligence, wilful misconduct, fraud, or death or personal injury caused by negligence).

13. Indemnification

You agree to defend, indemnify, and hold harmless Chromastome and its officers, directors, shareholders, employees, agents, affiliates, and licensors from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or in any way connected with:

• Your access to or use of the Services
• Your violation of these Terms, the Privacy Policy, or any product-specific terms
• Your violation of any law or regulation, or of any third-party right (including any intellectual-property, privacy, publicity, or contractual right)
• Your Content, including any claim that Your Content infringes or violates any third-party right

We reserve the right, at our own expense, to assume the exclusive defence and control of any matter otherwise subject to indemnification by you, in which case you will cooperate with us as reasonably required.

14. Termination

We may suspend, restrict, or terminate your access to all or part of the Services at any time, without prior notice or liability, for any reason, including any breach of these Terms or any conduct that we, in our sole discretion, believe is harmful to other users, to us, or to any third party.

You may stop using the Services at any time. Upon termination, your right to access and use the Services ceases immediately. The provisions of these Terms that by their nature should survive termination — including Sections 5, 6, 8, 11, 12, 13, 15, 16, and 19 — shall survive.

15. Governing Law and Jurisdiction

These Terms, and any dispute, controversy, claim, or matter arising out of or relating to them or the Services, are governed by and construed in accordance with the laws of the Republic of India, without regard to its conflict-of-laws principles. Subject to Section 16, the parties agree to submit to the exclusive jurisdiction of the competent courts of India for the resolution of any such dispute.

16. Dispute Resolution

Before initiating any formal legal proceeding, you agree to first contact us at info@chromastome.com and to attempt in good faith to resolve any dispute informally. If the dispute cannot be resolved within sixty (60) days of initial written notice, either party may pursue formal resolution through the courts identified in Section 15.

Nothing in this section prevents either party from seeking interim or injunctive relief from a court of competent jurisdiction where necessary to protect intellectual-property rights, confidential information, or to enforce these Terms.

17. Force Majeure

Chromastome shall not be liable for any failure or delay in performance under these Terms caused by any event or circumstance beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, civil unrest, embargoes, acts of governmental authorities, fire, floods, earthquakes, pandemics, epidemics, labour disputes, strikes, network or infrastructure failures, denial-of-service attacks, or interruptions of utilities.

18. Changes to These Terms

We may modify these Terms at any time by posting an updated version on the Website and revising the “Last Updated” date. Material changes will be brought to your attention through the Website or, where appropriate, by direct notice. Your continued use of the Services after the effective date of any change constitutes your acceptance of the modified Terms. If you do not agree to the modified Terms, you must stop using the Services.

19. General Provisions

19.1 Severability

If any provision of these Terms is held by a court of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be struck or modified to the minimum extent necessary, and the remaining provisions shall remain in full force and effect.

19.2 Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term, and any failure by Chromastome to assert any right or provision shall not constitute a waiver of such right or provision.

19.3 Assignment

You may not assign, transfer, or sublicense your rights or obligations under these Terms without our prior written consent. Any attempted assignment without such consent is void. We may freely assign or transfer these Terms in connection with a merger, acquisition, reorganisation, or sale of all or substantially all of our assets, or otherwise, without notice or consent.

19.4 Entire Agreement

These Terms, together with the Privacy Policy and any product-specific terms, constitute the entire agreement between you and Chromastome with respect to the Services and supersede any prior or contemporaneous agreements, communications, or understandings (whether written or oral) on the subject.

19.5 No Agency

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Chromastome. Neither party has any authority to bind the other in any way.

19.6 Notices

Notices to Chromastome must be sent by email to info@chromastome.com. Notices to you may be provided by email (where you have provided one), through the Services, or by posting on the Website.

19.7 Language

These Terms are drafted in the English language. Any translation provided is for convenience only, and the English version shall prevail in the event of any conflict or ambiguity.

20. Contact

For any questions about these Terms, please contact us at: